kitsycove Terms of Service

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Welcome to kitsycove. The following Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the kitsycove website, mobile platform, product catalog, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

By visiting or using any service offered by kitsycove, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any part of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years old or have reached the age of legal majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without permission;
  • Try to breach site security, data infrastructure, or user accounts;
  • Resell kitsycove products for commercial gain without express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for all activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We make every effort to display accurate product images, specifications, nutritional facts, allergen warnings, and pricing. However, typographical errors or stock discrepancies may occasionally occur.
• Price & Order Corrections: If an obvious pricing or typographical error is identified, kitsycove may correct the error and modify or cancel any affected orders before dispatch, issuing a full refund for any charged amount.
• Perishable Goods: Minor variations in weight, appearance, or ripeness may naturally occur for fresh or perishable items. Allergen information is provided for reference; customers with severe allergies should review product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is subject to availability and order verification. We may limit order quantities or cancel orders suspected of fraudulent activity or terms violation.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on kitsycove's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of kitsycove and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the maximum extent permitted by applicable law, kitsycove shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to kitsycove's support team for informal resolution.

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9. Changes to These Terms

kitsycove reserves the right to update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: kitsycove
• Customer Support Email: [email protected]
• Customer Support Phone: 14028509761
• Physical Business Address: 12415 KRUG AVE APT 109, Omaha, NE 68144, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST